Returns & Exchanges
At Pigeon's Roller Skate Shop, we want you to love your ride. If your skates or gear aren't a perfect fit, you can return or exchange unused items in their original packaging within 30 days of delivery.
Return Process
- 1.Check Eligibility
Ensure your items are in brand-new condition, free of scuffs or outdoor wear, and include all original tags and packaging.
- 2.Request a Label
Visit our online returns portal with your order number and email address to generate a prepaid shipping label for your return or exchange.
- 3.Pack Your Gear
Securely place the items back in their original manufacturer box, then place that box inside a separate shipping container to avoid damage during transit.
- 4.Ship and Refund
Drop your package off at any authorized carrier location; once our warehouse inspects the items, we will process your refund or ship your new size within 5-7 business days.
